Location

904 AVENUE O, Lubbock, TX, 79401

Base Pay

$29.24 - $32.16 / Hour

Job Category

Employee

Employee Type

Exempt FT

Required Degree

Master

Manage Others 

No

Travel Percentage

20%

Minimum Experience

2 Years

Contact Information 

Email

Description

StarCare Specialty Health System (StarCare) is seeking a full-time Transition Support Team Lead to join its outstanding LIDDA team. The Transition Support Team (TST) Lead coordinates the daily operations of the TST program, ensuring effective support for individuals with Intellectual and Developmental Disabilities (IDD) who are at risk of institutionalization or transitioning from institutional settings. Responsibilities include overseeing program implementation, developing and maintaining the HHSC-approved TST Plan, providing training and technical assistance to LIDDAs and providers, facilitating multidisciplinary consultations, monitoring and analyzing program data, and supporting quality service delivery. The TST Lead assists with evaluating service utilization, compliance, productivity, and program outcomes; ensures timely completion of documentation and training requirements; supports special projects and assignments; and maintains collaborative relationships with HHSC, community partners, providers, stakeholders, and Center staff.

Responsibilities:

  • Coordinate and oversee the daily operations of the Transition Support Team (TST) to support individuals with Intellectual and Developmental Disabilities (IDD) who are at risk of institutionalization or transitioning from institutional settings.
  • Develop, implement, and maintain the TST Plan in compliance with Health and Human Services Commission (HHSC) requirements.
  • Provide training, educational opportunities, technical assistance, and consultation to LIDDAs, providers, and service planning teams to promote effective, evidence-based support practices.
  • Facilitate multidisciplinary consultations, peer reviews, and stakeholder collaboration to enhance service delivery and program outcomes.
  • Monitor, analyze, and report program data, including service utilization, costs, trends, and performance measures.
  • Assist the Program Diversion Coordinator in evaluating program effectiveness and ensuring compliance with productivity, documentation, training, and quality standards.
  • Maintain timely and accurate documentation, support special projects and assignments, and communicate effectively with supervisors, staff, and community partners.
  • Develop and maintain collaborative relationships with HHSC, state and local agencies, contracted providers, stakeholders, and other key partners.
  • Maintain regular and consistent attendance for the assigned work hours. 
  • Ensure all required training and credentials are current and compliant with Center, federal, state, and local regulations, in addition to StarCare policies and procedures. 
  • Complete special departmental projects and other responsibilities with similar skill and work conditions as assigned.
  • Support all activities in alignment with StarCare’s mission, values, and operational goals. 

Schedule:

This is a full-time, Hybrid, position scheduled Monday – Friday, 8am – 5pm, with flexibility to meet the needs of the department.

Benefit Package: 

StarCare offers Benefit eligible employees an expansive benefit package including but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, retirement plan with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Qualifications:

  • Master’s degree from an accredited college or university in a Human Services field, such as Psychology, Sociology, Family Studies, or a related discipline required.
  • Fully licensed mental health professional in the State of Texas LPC, LCSW, or LMFT preferred or LPC Associate, LMFT Associate, or another equivalent licensure required.
  • Qualified Intellectual Disability Professional (QIDP) as defined by applicable federal regulations.
  • Minimum of two years of experience supporting individuals with Intellectual and Developmental Disabilities (IDD) with behavioral health needs or coordinating access to mental health services required.
  • Knowledge of human services delivery systems and services for individuals with IDD.
  • Must have a current Texas driver’s license and be insurable under the Center’s insurance. 
  • Must pass all required pre-employment and annual screenings applicable to the position or services provided, as required by law, regulation, or agency policy, which may include criminal background, nursing registry, MVR, and drug screening based on applicable requirements.

Skills & Abilities:

  • Problem Solving: Ability to analyze situations, identify challenges, and develop effective solutions.
  • Communication: Strong verbal, written, and electronic communication skills to convey information clearly and professionally. 
  • Collaboration: Ability to work effectively with others across teams and departments to achieve shared goals. 
  • Exhibiting Corporate Values: Demonstrates behaviors and decision-making aligned with the organization’s core values and mission. 
  • Documentation: Proficient in accurately recording, organizing, and maintaining information in various formats. 
  • Productivity & Reliability: Demonstrates consistent performance, meets deadlines, manages time effectively, and maintains dependability in fulfilling job responsibilities. 
  • Job Specific Safety: Understands and follows safety protocols and procedures relevant to the role and work environment. 

Summary

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here’s why you should choose StarCare:

  1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
  2. Comprehensive Care: StarCare offers a broad array of specialty healthcare services that support and empower people as valued members of the community.
  3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
  4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
  5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It’s a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!


EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.